Refunds
Refund Policy
Last updated 14 November 2026. Plans are subscription fees for access to information and tools.
When we refund
- You were charged twice for the same plan, or charged and the plan never started.
- You ask within 48 hours of your first-ever paid plan and have not used real-time alerts or one-tap copy in that time.
When we don't
Plans are not refunded because of trading losses, because a trader or bot you followed lost money, or for the unused part of a plan.
How to ask
Email [email protected] with your payment reference. Approved refunds go back the way you paid, less any fee the payment provider does not return. Crypto refunds are made in USDT at the US dollar amount you paid.